Linda Brunette
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No Fuss 30 Days Easy Exchanges
Perfect Fit Promise
Discover the confidence of a perfect fit with Yami Shoes' 'Perfect Fit Promise'!
We understand that finding the ideal shoe can be a journey. That's why we offer one full round of free exchanges for every order within the USA. Whether it’s a size change, style swap, or a different color, we've got you covered. Experience hassle-free exchanges and get your perfect pair without any extra shipping costs. With our 'Perfect Fit Promise', your comfort and satisfaction are guaranteed!"
Visit our RETURN CENTER to start an exchange. Please read our full return policy below before you start your exchange.
To help you find the right size or fit, we recommend using our sizing guide at https://yamishoes.com/pages/fitting-guide-lines-to-find-your-perfect-shoe-fit.
Black Friday Sale Policy
Please Note: All Black Friday Sale Purchases are Final
During our Black Friday promotion, we’re excited to offer 30% off across our entire store with free shipping on orders within the continental USA. However, purchases made during this sale are considered final sale and are subject to specific terms different from our usual exchange policy.
Final Sale - No Refunds
All items purchased as part of our Black Friday sale are final sale. This means they are not eligible for refunds, returns, or standard exchanges. Store Credit Only!
In rare cases and solely at our discretion, an exchange may be approved. If an exchange is authorized, please note:
- Customer Responsibility for Shipping: All shipping costs—both for returning the original item and for shipping the new item—are the customer’s responsibility.
- No Guarantee of Stock Availability: We cannot guarantee the availability of your desired item at the time of exchange, as sale items are offered in limited quantities.
Condition of Products
All Black Friday sale items are brand new and meet our high-quality standards, offered at exclusive discounts for this limited-time event.
BOGO Sales Policy
Please note that all BOGO (Buy One, Get One) sales are final. Shoes purchased as part of a BOGO promotion are not eligible for returns or exchanges. This policy applies exclusively to items within the BOGO collection.
EASY EXCHANGES
You have up to 30 days from your SHIP DATE to try on your shoes on a clean surface and confirm that the fit and feel is to your liking. Please visit our RETURN CENTER to start the exchange process.
Shoes must be in new, unused condition to qualify as a exchange.
- The definition of new, unaltered and unused condition is: Without showing signs of wear or damage in any way.
- Items that cannot be returned or exchanged include gift cards, heel caps, shoe brushes, and customized products.
- Return Processing will be completed within 7-15 business days upon receipt of the returned item
FREE SHIPPING & EXCHANGES FOR ONE FULL ROUND PER ORDER (USA DOMESTIC ORDERS ONLY)
CONDITIONS FOR EXCHANGE
✅ Try your shoes on a clean surface.
✅ Shoes must not have foot imprints, discoloring, or dirt on the insole.
✅ Dirty outsoles are unacceptable.
✅ Include your shoe bag with your return.
EXPLANATION OF KEY TERMS
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Exchange: When a customer returns a product to receive a different size, color, or style, this is considered an exchange. The customer sends back the original product and receives a replacement product in return. Return Processing will be completed within 7-15 business days upon receipt of the approved returned item.
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Store Credit: Store credit is a form of currency that can only be used at Yami Shoes. When a customer returns an item and chooses not to exchange they will be issued store credit, minus the shipping cost of the return. This credit can then be used for future purchases at Yami Shoes.
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Gift Card: A gift card is a pre-loaded card or digital code that can be used as a form of payment at Yami Shoes. Gift cards can be purchased by customers and given as gifts or issued by Yami Shoes as a form of store credit.
- Final Sale: Items marked as "Final Sale" are available at significant discounts and are sold "as is." These items are not eligible for free shipping, returns, exchanges, or refunds.
PERFECT FIT PROMISE! ONE FULL ROUND PER ORDER (USA DOMESTIC ORDERS ONLY)
Please note that we offer one full round of free exchanges per order, available only for customers in the USA. This free round is designed for customers who plan to keep their shoes but need to adjust the fit, size, or style. The following is a simple explanation of how our Free Exchanges process works:
1. We provide free shipping for the initial delivery of your order within the USA.
2. If your shoes don't fit well or meet your expectations, we'll cover the cost of shipping the shoes back to us as part of the free round of exchanges.
3. Once we receive the returned shoes, we'll send you an exchange pair with no extra cost.
We process exchanges within 7-15 business days after receiving the returned shoes. The replacement shoes are shipped via USPS ground, which takes about 3-5 business days to arrive.
Please remember that the free round of exchanges is only offered once per order. If you need to make additional exchanges after the first round, you'll need to cover the shipping costs.
For customers outside the USA, please note that you are responsible for shipping costs. All refunds and store credits are processed in USD, and we do not cover VAT for international orders.
STORE CREDIT POLICY
Store credit is not allowed after engaging in the free round of exchanges.
Store Credit: Returns are refunded as store credit, minus shipping charges. Store credits do not expire!
No exceptions to this policy will be made.
We want to ensure a fair and transparent return process for all our customers, and as such, it is essential that customers understand their responsibility for shipping charges when requesting store credit, as opposed to the free round of exchanges for those who intend to keep their shoes. We believe this policy supports our commitment to customer satisfaction while maintaining the sustainability of our business.
CANCELLATION POLICY
We pack and ship the shoes out within 24 hours of placing the order during business days. The customer has 24 hours to cancel the order with no charges incurred. To cancel an order, the best way to communicate is by texting our number. If the shoes are shipped prior to the customer canceling, they will incur shipping fees and restocking fees.
STORE CREDIT PROCESSING TIME
We process store credit within 7-15 business days of receiving the returned shoes or items. If the shoes /items pass inspection, we will process the store credit or exchange within an additional 3 business days.
EXCHANGE PROCESSING TIME
We process exchanges and store credit within 7-15 business days of receiving the returned shoes or items. If the shoes /items pass inspection, we will process the store credit or exchange within an additional 3 business days.
FINAL SALE ITEMS
Items marked as "Final Sale" are available at significant discounts and are sold "as is." These items are not eligible for free shipping, returns, exchanges, or refunds.
Non-returnable and Non-exchangeable: Due to the steep discounts we offer on these products, all sales are final. We do not accept returns or exchanges on Final Sale items. Please consider your purchase carefully.
Condition: Final Sale items are not second-hand or defective. They are new products offered at a reduced price and maintain the same quality standards as all our products.
Shipping: Final Sale items do not qualify for free shipping. Shipping costs for these items are required to be covered by the purchaser as part of the terms of purchase.
SHOE INSPECTION
Shoes must be in new, unused condition to pass inspection and qualify as a return/exchange.
- The definition of new, unaltered and unused condition is: Without showing signs of wear or damage in any way.
- If the items show sign of wear, exchange/store credit will be denied. The customer will be responsible for the cost of shipping/returning items that show sign of wear.
PRICE ADJUSTMENT POLICY
If an item goes on sale 48 hours after the customer places an order, we will issue a store credit for the difference.
DISCOUNT CODES
Discount codes have an expiration date. We will not accept discount codes after they expire. Additional discounts that are offered after a purchase are for the customer's next order, not the current order. If customers try to abuse the discount code benefit, we reserve the right not to honor the discount code.
LOST OR STOLEN PACKAGES
Once an item has been delivered by the shipping company, we do not take responsibility for stolen goods. An email with a tracking number is provided when the order is placed. We recommend customers track their orders and retrieve their products promptly upon delivery. If an item is lost by the shipper, we will work with you to get the item replaced. However, we are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
CONTACT US
If you have any questions or concerns regarding our Exchange Policy, please feel free to contact our customer support team. You can email us at shoesupport@yamishoes.com or text/call us at 470-635-1202. We are here to help and ensure your satisfaction with our products and services.
We reserve the right to change and update our policies without notice.
Description
Description
COMFY FIT & FEEL IS GUARANTEED!
Shoes are True to size or return within 30 days no questions asked.
FITTING GUIDELINES
HOW TO MEASURE YOUR FOOT
1. Place your foot on a sheet of paper. Mark a line over your longest toe and the heel of your foot.
TIP: It helps to hold the pencil straight around your foot
2. Use a ruler to measure the foot length distanced marked
Reference our Size Chart against your measurements to know your size.
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You have up to 30 days from your ship date to try on your dance shoes. If for any reason you don't like the fitting of your shoes. Return them for an exchange or refund. No questions asked. The Fit and feel of our dance shoes are guaranteed.
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Benefits
Benefits
• Only dance shoes in the world that contain extra padding in the areas you need the most relief – under the balls of the feet and heels.
• Extra-stabilized heel. Since the shoe itself is sturdy and won’t wobble, your leg muscles don’t need to work as hard to stabilize themselves. This allows for less fatigue/soreness, especially in the calves.
• Anti-scratch material on the heels. It’s a fact of dancing that the heels will collide. It’s inevitable, and this leads to ugly scratches/deterioration of the heels. Well, we solved this problem as well. We use anti-scratch material in the heels, so they’re stay looking fresh and new for a long time.
• Microfiber insole doesn’t absorb sweat. Most other dance shoes on the market use suede, which will absorb sweat and get stinky real quickly.We ship out all orders within 48 hours.
Shipping & Exchanges
Shipping & Exchanges
Exchanges
At Yami Shoes, we are committed to providing the best shopping experience possible, which is why we offer our customers an easy and hassle-free exchange process. Our EXCHANGE CENTER ensures that you can easily initiate a exchange. You have up to 30 days from the SHIP DATE to request a exchange.
YAMI PERFECT FIT PROMISE
We offer one full round of free exchanges for every order within the USA. Whether it’s a size change, style swap, or a different color, we've got you covered.
Experience hassle-free exchanges and get your perfect pair without any extra shipping costs. With our 'Perfect Fit Promise', your comfort and satisfaction are guaranteed!"
For international orders, customers are responsible for shipping costs. However, we still offer easy exchanges through our Exchange CENTER.
If you need to exchange your order, simply visit our EXCHANGE CENTER to initiate the process. Our team will guide you through the process and ensure that your exchange is processed as quickly as possible.
Please note that any additional shipping costs beyond the first round will be the responsibility of the customer.
To qualify for a exchange, shoes must be in new, unused condition:
✅ Try your shoes on a clean surface.
✅ Shoes must not have foot imprints, discoloring, or dirt on the insole.
✅ Dirty outsoles are unacceptable.
✅ Include your shoe bag with your return!
For more information, visit our Exchange Policy Page.
Shipping Policy:
We will pay for shipping and exchange cost for the first round of all USA domestic orders using USPS Ground. Please note that any additional shipping and return costs beyond the first round will be the responsibility of the customer.
Shipping Rates:
To determine the estimated shipping cost for any item to your desired address, simply select the item you wish to purchase and proceed to the shopping cart page.
The estimated shipping cost will be displayed, along with a map showing your location and the option to select a different location.
Please note that you are not obligated to make the purchase or provide payment information if you choose not to proceed to checkout.
If you decide to use a shipping method other than the default USPS Ground option, any additional shipping costs will be the responsibility of the customer.
At Yami Shoes, we strive to provide our customers with a seamless shopping experience, and our shipping policies are designed to make your shopping experience as hassle-free as possible.
Shipping Carrier:
By default, Yami Shoes ships orders by USPS Ground. For Priority Shipping, Expedited shipping, Express Mail is also available at the customer's expense.
Processing Times:
Yami Shoes processes online orders 5 days a week with some exceptions such as holidays and weekends.
We typically process and package online orders placed before 3:00 pm EST on the same day an order is placed.
Online orders placed after 3:00 PM EST are processed the following business day. Orders with a large number of items may take 3 or more additional days to process.
While we process orders 5 days a week, USPS picks up shipments from our warehouse Monday through Friday, with some exceptions including holidays.
Yami Shoes does not assume any responsibility for any delays with shipping an order or the manner it was delivered after it is transferred to the possession of USPS or any other carrier.
For the complete details of the policy, you can refer to the Yami Exchange Policy
Built for Comfort and Performance
The search for the perfect Latin dance shoes is OVER! Light as a feather and oh so comfortable, our Latin dance shoes are made to fire up your performance with sexy, striking designs and comfortable wear.
The design is suitable for dancers of all ages and abilities. Dance longer, better, and more comfortably - Yami dance shoes provide support where you need it the most!
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Pack N’ Ship in 48 hours
Hate waiting for your orders? Me too. All shoe orders are packed & shipped within 48 hrs! Using priority USPS shipping!
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Comfy Fit and Feel
Only dance shoes in the world that contain extra padding in the areas you need the most relief – under the balls of the feet and heels.
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Free Shipping and Exchanges
Try on your new shoes and confirm Fit, Feel and Sizing. If they Don't fit send them back and exchange for a size that fits. Free of Charge!
Find Your Correct Shoe Size. How To Measure Your Feet
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Place a piece of paper against a wall and ensure that it is flush against the wall.
Stand on the piece of paper with your heel against the wall.
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Draw a straight line on the paper at the end of your longest toe, ensuring that the line is perpendicular to the edge of the paper. This will provide an accurate measurement of the length of your foot.
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Repeat for the other foot and choose the longest measurement!
Compare your measurements to our size chart guide to determine the best size for your foot.
