COMFY FIT & FEEL IS GUARANTEED!

Shoes are True to size or return within 30 days no questions asked.

HOW TO MEASURE YOUR FOOT

 1. Place your foot on a sheet of paper. Mark a line over your longest toe and the heel of your foot.

TIP: It helps to hold the pencil straight around your foot

2. Use a ruler to measure the foot length distanced marked 

Reference our Size Chart against your measurements to know your size.

You have up to 30 days from your ship date to try on your dance shoes. If for any reason you don't like the fitting of your shoes. Return them for an exchange or refund. No questions asked. The Fit and feel of our dance shoes are guaranteed.

• Only dance shoes in the world that contain extra padding in the areas you need the most relief – under the balls of the feet and heels.

• Extra-stabilized heel. Since the shoe itself is sturdy and won’t wobble, your leg muscles don’t need to work as hard to stabilize themselves. This allows for less fatigue/soreness, especially in the calves.

• Anti-scratch material on the heels. It’s a fact of dancing that the heels will collide. It’s inevitable, and this leads to ugly scratches/deterioration of the heels. Well, we solved this problem as well. We use anti-scratch material in the heels, so they’re stay looking fresh and new for a long time.

• Microfiber insole doesn’t absorb sweat. Most other dance shoes on the market use suede, which will absorb sweat and get stinky real quickly.We ship out all orders within 48 hours.

Exchanges

At Yami Shoes, we are committed to providing the best shopping experience possible, which is why we offer our customers an easy and hassle-free exchange process. Our EXCHANGE CENTER ensures that you can easily initiate a exchange. You have up to 30 days from the SHIP DATE to request a exchange.

YAMI PERFECT FIT PROMISE

We offer one full round of free exchanges for every order within the USA. Whether it’s a size change, style swap, or a different color, we've got you covered.

Experience hassle-free exchanges and get your perfect pair without any extra shipping costs. With our 'Perfect Fit Promise', your comfort and satisfaction are guaranteed!"

For international orders, customers are responsible for shipping costs. However, we still offer easy exchanges through our Exchange CENTER.

If you need to exchange your order, simply visit our EXCHANGE CENTER to initiate the process. Our team will guide you through the process and ensure that your exchange is processed as quickly as possible.

Please note that any additional shipping costs beyond the first round will be the responsibility of the customer.

To qualify for a exchange, shoes must be in new, unused condition:

✅ Try your shoes on a clean surface.
✅ Shoes must not have foot imprints, discoloring, or dirt on the insole.
✅ Dirty outsoles are unacceptable.
✅ Include your shoe bag with your return!

For more information, visit our Exchange Policy Page.

Shipping Policy:

We will pay for shipping and exchange cost for the first round of all USA domestic orders using USPS Ground. Please note that any additional shipping and return costs beyond the first round will be the responsibility of the customer.

Shipping Rates:

To determine the estimated shipping cost for any item to your desired address, simply select the item you wish to purchase and proceed to the shopping cart page.

The estimated shipping cost will be displayed, along with a map showing your location and the option to select a different location.

Please note that you are not obligated to make the purchase or provide payment information if you choose not to proceed to checkout.

If you decide to use a shipping method other than the default USPS Ground option, any additional shipping costs will be the responsibility of the customer.

At Yami Shoes, we strive to provide our customers with a seamless shopping experience, and our shipping policies are designed to make your shopping experience as hassle-free as possible.

Shipping Carrier:

By default, Yami Shoes ships orders by USPS Ground. For Priority Shipping, Expedited shipping, Express Mail is also available at the customer's expense.

Processing Times:

Yami Shoes processes online orders 5 days a week with some exceptions such as holidays and weekends.

We typically process and package online orders placed before 3:00 pm EST on the same day an order is placed.

Online orders placed after 3:00 PM EST are processed the following business day. Orders with a large number of items may take 3 or more additional days to process.

While we process orders 5 days a week, USPS picks up shipments from our warehouse Monday through Friday, with some exceptions including holidays.

Yami Shoes does not assume any responsibility for any delays with shipping an order or the manner it was delivered after it is transferred to the possession of USPS or any other carrier.

For the complete details of the policy, you can refer to the Yami Exchange Policy

Perfect Fit Promise

Discover the confidence of a perfect fit with Yami Shoes' 'Perfect Fit Promise'! 

We understand that finding the ideal shoe can be a journey. That's why we offer one full round of free exchanges for every order within the USA. Whether it’s a size change, style swap, or a different color, we've got you covered. Experience hassle-free exchanges and get your perfect pair without any extra shipping costs. With our 'Perfect Fit Promise', your comfort and satisfaction are guaranteed!"

Visit our RETURN CENTER to start an exchange. Please read our full return policy below before you start your exchange.

To help you find the right size or fit, we recommend using our sizing guide at https://yamishoes.com/pages/fitting-guide-lines-to-find-your-perfect-shoe-fit.

Black Friday Sale Policy

Please Note: All Black Friday Sale Purchases are Final

During our Black Friday promotion, we’re excited to offer 30% off across our entire store with free shipping on orders within the continental USA. However, purchases made during this sale are considered final sale and are subject to specific terms different from our usual exchange policy.

Final Sale - No Refunds
All items purchased as part of our Black Friday sale are final sale. This means they are not eligible for refunds, returns, or standard exchanges. Store Credit Only!

In rare cases and solely at our discretion, an exchange may be approved. If an exchange is authorized, please note:

• Customer Responsibility for Shipping: All shipping costs—both for returning the original item and for shipping the new item—are the customer’s responsibility.
• No Guarantee of Stock Availability: We cannot guarantee the availability of your desired item at the time of exchange, as sale items are offered in limited quantities.

Condition of Products
All Black Friday sale items are brand new and meet our high-quality standards, offered at exclusive discounts for this limited-time event.