30 DAY RETURN POLICY. GET THE RIGHT FIT!
Shoes / Product must be in new unused condition to qualify as a return / exchange!
✅ Please try your shoes on a clean surface.
✅ The definition of new, unaltered and unused condition is: without showing signs of wear or damage in any way.
✅ Shoes must not have, foot imprints, discoloring or dirt on the insole.
✅ Dirty outsoles are also unacceptable.
✅ Include your shoe bag with your return!
✅ You may return an item(s) for an exchange.
✅ Once your return is fully processed, we will issue you store credit in the form of a Yami® E-Gift Card so that you can choose your exchange or use your E-Gift Card on a future purchase.
Yami® E-Gift Cards never expire, and are redeemable right away!
Refunds and exchanges are all contingent upon inspection of shoes/ product(s).
180 DAY PRODUCT GUARANTEE
✅ Damaged Parts:
If a shoelace, buckle or zipper pull is damaged. We will replace the damaged part. Making the shoe whole again.
✅ Minor Damage:
Suede peeling, missing crystal, an imperfection in appearance are all considered minor damage.
✅ Damaged Shoe:
Heel and shoe strap breakage is considered damaged shoes. We will replace your damaged shoe free of charge.