180 Day Dance Shoe Warranty
2026 Holiday & Black Friday Final Sale Policy
Effective for qualifying promotional purchases placed November 1–December 25, 2026: ALL HOLIDAY SALE PURCHASES ARE FINAL. Items purchased at a designated Yami holiday, VIP, Black Friday, Cyber Monday, or Christmas promotional price are not eligible for standard returns, size/style exchanges, refunds, or store credit for preference, fit, or change of mind. Please verify your size, style, heel, and shipping details before checkout.
Regular-price purchases: Items not purchased under a designated holiday promotion remain subject to the regular published Yami return/exchange policy. When an order contains both promotional and regular-price items, the Final Sale rule applies only to the qualifying promotional items.
Exceptions: Final Sale does not remove applicable remedies for manufacturing defects, incorrect items, or rights required by law. The applicable 180-Day Quality Warranty remains in effect for eligible manufacturing defects, subject to its terms. Contact Yami Shoes for assistance with a defective or incorrectly fulfilled order.
Shipping and discounts: Shipping costs, eligibility and delivery estimates are shown at checkout or in the specific promotion. No free-shipping promise or additional price adjustment is implied by this policy. Offers are subject to their stated eligibility and dates.
This dated policy takes precedence over any general free-exchange or 30-day return wording solely for qualifying 2026 holiday promotional purchases. Purchases made before November 1, 2026 are not affected.
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YAMI DANCE SHOE QUALITY WARRANTY
We use the highest quality materials and manufacturing standards for all our dance shoes.
We guarantee our dance shoes for up to 180 Days from the ship date.
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We take pride in developing and manufacturing quality products.
Yami Dance Shoe Warranty covers the quality of our workmanship and/or materials as long as the shoes are used under normal conditions, for the purpose and on surfaces intended.
You are covered for up to 6 months of the sale date.
WARRANTY COVER
✅ Damaged Shoe
- Heel breaking and shoe strap breakage is considered damaged shoes. We will replace your damaged shoe free of charge. As long as the cause of breakage is due to a product quality issue, and not issue with how the shoes are used.
- There is no need to return your damaged shoe to us unless our team requests it.
- Please contact us at shoesupport@yamishoes.com via email.
INCLUDE THE FOLLOWING IN YOUR EMAIL
- HEADLINE your email " Damaged Shoe" so that we can rank your request
- PHOTO of the damaged shoe. Include close-ups of the damaged area.
- Order Number. Please include your order number in the email. If you don't have your order number, please create or log into our webpage here so that you can have access to your order history.
- SHIPPING ADDRESS to send the new item.
WARRANTY DOES NOT COVER
✅ Wear and tear is a natural occurrence and does not qualify as defective and is not covered in the Guarantee
- The Warranty does not cover excessive or unusual wear of your dance shoes.
- Cuts, burns, scratches, wear, and tear on the material or mistreatment of the shoe.
✅ Shoes that are damaged by surfaces that are NOT smooth
- For Example: Dancing on rugs, cement, concrete, rock, sand, and gravel. Surface damage is determined by the type of outer sole purchased.
✅ Unsatisfied with the fitting and feel
- We make every attempt to fit shoes properly and find the right type of shoes for each individual. However, the customer must make the final determination on how a shoe fits and feels.
- We have a 30-day return guarantee that covers sizing and fitting concerns. You can review our Policy Here