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Damages

Don't Worry...Yami Shoe products are 100% Guaranteed!!

Please Fill out this Returns/Exchange Form!

Minor Damage

If the damage is minor, i.e., suede peeling, missing crystal, imperfection in appearance, and you would like to keep and fix your item, we would be happy to give you 40% discount off your next purchase.

Please follow the instructions below.  Email the details of your minor damaged product to "sales@yamishoes.com" 

  1. Label the Email header as "Minor Damage"
  2. Order Number (found on your receipt)
  3. A photo of the damaged area
  4. Product details: shoe style/color, shoe size, heel style & height
  5.  Any other product - please provide color and size.

    We will evaluate your request. After review, we will contact you for the next steps.

     

    Return Damaged Shoe

    Follow the instruction on our Returns Center

    Please note if your damaged product is an out of stock item it will take 6-8 weeks for it to come back into stock! We will confirm the details with you during your initial request.

     

    Thanks for choosing Yami!